About the Position

The Pittsburgh Metropolitan Area Hispanic Chamber of Commerce Foundation is seeking an organized, personable, and highly communicative Program Coordinator to support a year of small business programming in partnership with the Duquesne University Small Business Development Center.

This is primarily a project management and communication role. The Program Coordinator will oversee timelines, coordinate with staff and contractors, communicate with program applicants and participants, conduct follow-up calls, organize program activities, and maintain accurate records.

PMAHCC leadership will establish strategy and approve major decisions. Other team members and contractors will create the program content, graphics, forms, webpages, and promotional campaigns. The Program Coordinator will ensure that the approved work is deployed, organized, completed, and documented.

               

Programs Supported

The Program Coordinator will help organize:

• Entrepreneur Roundtables
• Entradas student mentorship with the University of Pittsburgh
• Global Trade programming
• Entrepreneur-focused ESL classes
• Microgrant communications and participant follow-up
• Referrals to Duquesne SBDC consulting and business resources
• Related orientations, award presentations, graduation activities, and program events

Primary Responsibilities

• Maintain the master program calendar, Monday.com board, task lists, and deadlines.
• Oversee the deployment of approved email, social media, and partner communication campaigns.
• Coordinate with staff, trainers, photographers, venues, and other program contractors.
• Monitor program applications and registrations.
• Communicate with applicants and participants by telephone, email, text, and in person.
• Assist applicants with program information, forms, registration, schedules, and required documentation.
• Conduct follow-up calls when applications, surveys, confirmations, or other required items are incomplete.
• Confirm attendance and send reminders and final instructions.
• Maintain participant lists, registration records, attendance, referrals, and program files.
• Coordinate assigned program activities, including scheduling, materials, registration, setup, check-in, and breakdown.
• Prepare registration materials, handouts, signage, and other approved program materials.
• Record attendance and basic outcomes following each activity.
• Send approved follow-up and thank-you communications.
• Complete straightforward post-program and grant reporting.
• Track referrals to Duquesne SBDC and submit required information on schedule.
• Provide regular progress updates and promptly report delays or problems requiring leadership attention.
• Protect confidential participant and business information.

Qualifications

• Experience in project management, program coordination, administration, event coordination, community engagement, or a related field.
• Strong organizational skills and demonstrated ability to manage multiple deadlines.
• Excellent people skills and professional communication by telephone, email, text, and in person.
• Strong follow-through and comfort contacting people more than once when necessary.
• Experience using calendars, spreadsheets, forms, task management systems, and electronic files.
• Ability to work independently while following established priorities and approval processes.
• Availability for occasional evening or weekend program activities.
• Reliable transportation for assigned in-person activities throughout the Pittsburgh region.
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Language Requirement

Professional working proficiency in both English and Spanish is required.

Spanish proficiency is an essential function of this position because the Program Coordinator will communicate directly with program applicants and participants, including individuals who primarily communicate in Spanish. The coordinator must be able to explain program information, answer questions, assist with registration, and conduct follow-up communication effectively in either language.

Applicants of all backgrounds are encouraged to apply.

Preferred Experience

• Experience working with entrepreneurs, nonprofit organizations, educational programs, or grant-funded initiatives.
• Familiarity with Pittsburgh's Hispanic and Latino business community.
• Experience using Monday.com and Google Workspace, including Drive, Docs, Sheets, Forms, Calendar, and Gmail.
• Comfort using AI-assisted productivity tools.
• Experience coordinating contractors, registrations, and program activities.

                  

Position Details

• This is a part-time, hourly contract position averaging approximately 20 hours per week.
• The contractor will be paid $20 per hour for approved hours worked.
• Hours may vary slightly based on program deadlines and scheduled activities.
• Work will be primarily remote, with required attendance at assigned meetings and program activities.
• All hours must be accurately recorded and submitted.
• Hours beyond the approved schedule require advance authorization.
• The position reports to the Chief Executive Officer and works closely with PMAHCC staff, contractors, and community partners.
• The contract is supported by grant funding. Continuation beyond the one-year term is not guaranteed.

How to Apply

Please email the following to:

Chamber@PMAHCC.org

Include:

• Current resume
• Brief statement describing your relevant experience and interest
• Earliest possible start date
• Confirmation of your English and Spanish proficiency
• Confirmation that you are available for occasional evening and in-person program activities

Use the subject line:

Program Coordinator Application — [Applicant Name]

Applications will be reviewed on a rolling basis until the position is filled.

PMAHCC and PMAHCCF are committed to equal opportunity and an inclusive environment. Employment and contracting decisions are made without regard to race, ethnicity, national origin, color, religion, sex, age, disability, sexual orientation, gender identity, veteran status, or any other protected characteristic.