Job Description

Program Coordinator

Small Business Technical Assistance Program

Applications open: July 5th - July 23, 2024

Final notification for this position will be no later than August 23, 2024

Salary: $45,000

Remote: 70+% On Site: 30%


We are seeking a dedicated and proactive Program Coordinator to manage our technical assistance program for small businesses and nonprofits. This is a full-time contracted position for 2.5 years (dates to be specified upon employment), focusing on providing comprehensive support and resources to our community.


  • Program Management:

    • Coordinate, manage, and execute all aspects of programs that provide technical assistance to small businesses. 

    • Develop and maintain relationships with sponsors and partners for workshops and events.

    • Organize and conduct workshops, training sessions, and events.

    • Serve as the primary point of contact for small businesses and nonprofits in the program.

    • Oversee AI integration, training and ensure the delivery of effective one-on-one technical assistance.

    • Manage all program-relevant contractors, interns and (potential) employees.

    • Budget management of $250,000 over the duration of the program

  • Outreach and Marketing:

    • Create and manage marketing campaigns, including social media and email marketing.

    • Recruit participants for the program and events.

    • Develop promotional materials and manage the program’s online presence.

  • Surveys and Reporting:

    • Design and distribute surveys to include: community data collection, entry and exit surveys to program participants, etc.

    • Collect and analyze data to ensure program quality and effectiveness.

    • Prepare and submit grant reports and other necessary documentation.

    • Present results to staff members, board members, and/or members as required by leadership.

  • Community Engagement:

    • Provide direct technical assistance to Businesses.

    • Build a directory of Latino/Hispanic Businesses and establish connections with these entities.

    • Build a directory of contractors to provide technical assistance to Latino/Hispanic Businesses and establish connections with these entities.

    • Assist with the Latino Business Initiative, encouraging businesses to offer discounts to members.

    • Engage with community members to understand their needs and tailor program offerings accordingly.


  • Bachelor’s degree in Business Administration, Marketing, Public Administration, or a related field is recommended.

  • Minimum of 3 years of experience in program management, community outreach, or a related role. Note: An additional 3 years (total of 6) will be supplemented for the Bachelor’s degree requirement.

  • Strong ability to learn new systems and programs quickly

  • Excellent adaptability in a fast-paced environment, showcasing an eagerness to embrace new challenges and solutions.

  • Strong technical proficiency and the capability to quickly learn and adapt to new systems.

  • Strong organizational and multitasking skills.

  • Excellent communication and interpersonal skills.

  • Proficiency in social media management and marketing tools.

  • Experience with event planning and coordination.

  • Familiarity with AI and technology integration in business support is a plus.

  • Valid Drivers Licence and Reliable Transportation.

Strongly Preferred:

  • Proficiency in both Spanish and English writing and speaking.

  • Experience with the following programs:

    • ChatGpt


    • Canva

    • Google Suite (drive, email, sheets, docs, forms, meetings, etc.)

    • Zapier

  • Knowledge of nonprofit management, finances, and operations

  • Event management/planning background

  • Ties to the local Hispanic Community 


Application Process:

Application submission: July 5th - July 23, 2024

Applications reviewed and scored: July 23 - July 30, 2024

Initial Notifications (first interview or elimination): August 1, 2024

First Interviews (Virtual): August 5 - August 9, 2024

Notification (second interview or elimination): August 12, 2024

Second Interviews: August 13 - August 16, 2024

Final notice: August 23, 2024

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