Job Description

Program Coordinator

Small Business Technical Assistance Program

Applications open: July 5th - July 23, 2024

Final notification for this position will be no later than August 23, 2024

Salary: $45,000

Overview:

We are seeking a dedicated and proactive Program Coordinator to manage our technical assistance program for small businesses and nonprofits. This is a full-time contracted position for 2.5 years (dates to be specified upon employment), focusing on providing comprehensive support and resources to our community.

Responsibilities:

• Program Management:

• • Coordinate, manage, and execute all aspects of programs that provide technical assistance to small businesses. 

  • Develop and maintain relationships with sponsors and partners for workshops and events.

  • Organize and conduct workshops, training sessions, and events.

  • Serve as the primary point of contact for small businesses and nonprofits in the program.

  • Oversee AI integration, training and ensure the delivery of effective one-on-one technical assistance.

  • Manage all program-relevant contractors, interns and (potential) employees.

  • Budget management of $250,000 over the duration of the program

• Outreach and Marketing:

• • Create and manage marketing campaigns, including social media and email marketing.

  • Recruit participants for the program and events.

  • Develop promotional materials and manage the program’s online presence.

• Surveys and Reporting:

• • Design and distribute surveys to include: community data collection, entry and exit surveys to program participants, etc.

  • Collect and analyze data to ensure program quality and effectiveness.

  • Prepare and submit grant reports and other necessary documentation.

  • Present results to staff members, board members, and/or members as required by leadership.

• Community Engagement:

• • Provide direct technical assistance to Businesses.

  • Build a directory of Latino/Hispanic Businesses and establish connections with these entities.

  • Build a directory of contractors to provide technical assistance to Latino/Hispanic Businesses and establish connections with these entities.

  • Assist with the Latino Business Initiative, encouraging businesses to offer discounts to members.

  • Engage with community members to understand their needs and tailor program offerings accordingly.

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Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Public Administration, or a related field is recommended.

• Minimum of 3 years of experience in program management, community outreach, or a related role. Note: An additional 3 years (total of 6) will be supplemented for the Bachelor’s degree requirement.

• Strong ability to learn new systems and programs quickly

• Excellent adaptability in a fast-paced environment, showcasing an eagerness to embrace new challenges and solutions.

• Strong technical proficiency and the capability to quickly learn and adapt to new systems.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal skills.

• Proficiency in social media management and marketing tools.

• Experience with event planning and coordination.

• Familiarity with AI and technology integration in business support is a plus.

• Valid Drivers Licence and Reliable Transportation.

Strongly Preferred:

• Proficiency in both Spanish and English writing and speaking.

• Experience with the following programs:

• • ChatGpt

  • Monday.com

  • Canva

  • Google Suite (drive, email, sheets, docs, forms, meetings, etc.)

  • Zapier

• Knowledge of nonprofit management, finances, and operations

• Event management/planning background

• Ties to the local Hispanic Community 

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