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Temp-Hire $15.25 per hour - CUSTOMER SERVICE REPRESENTATIVE/BILINGUAL SPANISH

  • 27-Feb-2017 5:08 PM
    Message # 4638070
    Guillermo Velazquez (Administrator)

    Our client, a nationally recognized leader in its field and one of the region’s premiere companies, is seeking a Bilingual (Spanish) Customer Service Representative to help support their Member Services Department located in Pittsburgh’s Northside.

    The Customer Service Representative acts as an advocate for the Client’s customers (member, provider, facilities, etc.) by providing guidance, interpretation, and education on benefit coverage levels, claims payment, and various program inquires.

    Customer Service Representatives are required to work an 11:00AM to 7:00PM or 12:00PM to 8:00PM, Monday through Friday schedule depending on assignment. There is a rotating Saturday requirement as well.  These are career oriented positions - 80% of the department’s managers began in this role. 

    Basic Qualifications

    ·         High school graduate or equivalent required (college degree preferred).

    ·         Minimum of 6 months of customer service and/or call center experience preferred, but not necessary if you have good communication/people skills.

    ·         Fluency in Spanish.

    ·         Proficiency in typing required.

    ·         Knowledge of Microsoft Office and Excel spreadsheet program preferred. 

    Benefits

    Once hired, your benefits will include:

    ·         Medical, Dental, Vision, Health Care Flexible Spending Account

    ·         Dependent Care Flexible Spending Accounts

    ·         Life and AD&D/Short-Term/Long-Term Disability Insurance

    ·         Holiday/Vacation/Personal Time/Sick Time (time-off can be bought & sold)

    ·         Retirement Savings Plans

    ·         Tuition Assistance

    ·         Employee Discounts/Perks/ Discounted Fitness Memberships

    ·         Community Volunteer Programs 

    Interested candidates, please visit our website to apply

    www.NovusStaffing.jobs


    Last modified: 27-Feb-2017 5:13 PM | Guillermo Velazquez (Administrator)

Pittsburgh Metropolitan Area Hispanic Chamber of Commerce is a 501(c)6 non-profit organization 

One Oxford Centre, 301 Grant Street, Suite 4300  Pittsburgh PA 15219 U.S.A.
Phone: (412) 577-4008  Fax: (412) 255-3701 ● email: chamber@pmahcc.org

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